{"id":13127,"date":"2021-04-05T08:00:00","date_gmt":"2021-04-05T16:00:00","guid":{"rendered":"https:\/\/www.scotthyoung.com\/blog\/?p=13127"},"modified":"2021-04-16T00:45:51","modified_gmt":"2021-04-16T08:45:51","slug":"world-without-email","status":"publish","type":"post","link":"https:\/\/www.scotthyoung.com\/blog\/2021\/04\/05\/world-without-email\/","title":{"rendered":"Book Recommendation: A World Without Email"},"content":{"rendered":"<p>As many of the readers here probably know, I\u2019ve been a long-time fan and friend of Cal Newport. We co-instruct two <a href=\"http:\/\/top-performer-course.com\/\">online<\/a> <a href=\"https:\/\/www.life-of-focus-course.com\/\">courses<\/a> and we\u2019ve shared more conversations than I can count. Cal also coined the term \u201cultralearning\u201d and pushed me to write <a href=\"https:\/\/www.scotthyoung.com\/blog\/ultralearning\/\">my book<\/a>, so his influence on my career hasn\u2019t exactly been minor.<\/p>\n<p>So of course, I was very excited to hear that his latest book, <a href=\"https:\/\/www.amazon.com\/World-Without-Email-Reimagining-Communication-ebook\/dp\/B08BKSJX1M\">A World Without Email<\/a>, had reached the <a href=\"https:\/\/www.calnewport.com\/blog\/2021\/03\/15\/one-step-closer-to-a-world-without-email\/\">New York Times bestseller list in its first week<\/a>. I just finished reading my copy and I have to say I think it\u2019s Cal\u2019s best work to date.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/www.scotthyoung.com\/blog\/wp-content\/uploads\/2021\/03\/hyperactive-hive-mind_blog.png\" alt=\"\" class=\"wp-image-13129\" srcset=\"https:\/\/www.scotthyoung.com\/blog\/wp-content\/uploads\/2021\/03\/hyperactive-hive-mind_blog.png 600w, https:\/\/www.scotthyoung.com\/blog\/wp-content\/uploads\/2021\/03\/hyperactive-hive-mind_blog-300x300.png 300w, https:\/\/www.scotthyoung.com\/blog\/wp-content\/uploads\/2021\/03\/hyperactive-hive-mind_blog-150x150.png 150w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n<\/div>\n<h2 class=\"wp-block-heading\">Is Email Really So Bad?<\/h2>\n<div class=\"inline-podcast\">\n<small>Listen to this article<\/small><br \/>\n<iframe loading=\"lazy\" width=\"100%\" height=\"20\" scrolling=\"no\" frameborder=\"no\" allow=\"autoplay\" src=\"https:\/\/w.soundcloud.com\/player\/?url=https%3A\/\/api.soundcloud.com\/tracks\/1028005522&#038;color=%23219895&#038;inverse=false&#038;auto_play=false&#038;show_user=true\"><\/iframe>\n<\/div>\n<p>The title of Cal\u2019s book is provocative. To be honest, when I first heard he was writing a book about eliminating email, I was a little confused. What\u2019s wrong with email?<\/p>\n<p>Heck, if you\u2019re getting this essay delivered via my newsletter, there might be some irony here. I\u2019m sure Cal is also aware of this tension\u2014tens of thousands of readers are also on <em>his<\/em> email newsletter. Beyond that, Cal and I mostly communicate via email these days, so if the ideal of the book was zero email usage, we\u2019re both failing miserably.<\/p>\n<p>Once you start reading, however, the message of the book is clear. What Cal is against isn\u2019t email per se, but what he terms the \u201chyperactive hive mind\u201d workflow that it enables. This is the workflow which involves numerous back-and-forth pinging of email in order to do collaborative work. Endemic in big organizations, this workflow is unproductive and it is making us miserable.<\/p>\n<p>Cal shares anonymized data gathered by the time-tracking software <a href=\"https:\/\/www.rescuetime.com\/\">RescueTime<\/a> and it isn&#8217;t pretty:<\/p>\n<ul class=\"wp-block-list\">\n<li>Half of users check communication applications like email or Slack every six minutes or less.<\/li>\n<li>The most common average checking time was once every minute.<\/li>\n<li>For half the users studied, the longest unbroken period of work was no more than forty minutes, with the most typical longest time being only twenty minutes.<\/li>\n<li>More than two thirds of users never experienced an hour without an interruption.<\/li>\n<li>For business users, average email volume was 126 messages per day.<\/li>\n<\/ul>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/www.scotthyoung.com\/blog\/wp-content\/uploads\/2021\/03\/email-stats_blog.png\" alt=\"\" class=\"wp-image-13130\" srcset=\"https:\/\/www.scotthyoung.com\/blog\/wp-content\/uploads\/2021\/03\/email-stats_blog.png 600w, https:\/\/www.scotthyoung.com\/blog\/wp-content\/uploads\/2021\/03\/email-stats_blog-300x300.png 300w, https:\/\/www.scotthyoung.com\/blog\/wp-content\/uploads\/2021\/03\/email-stats_blog-150x150.png 150w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n<\/div>\n<p>Earlier productivity writers, notably Tim Ferriss in his bestselling <a href=\"https:\/\/www.amazon.com\/4-Hour-Workweek-Escape-Live-Anywhere\/dp\/0307465357\">4-Hour Work Week<\/a>, argued we could reduce email\u2019s impact with techniques like batching or sending out autoresponders to inform our colleagues that we were only checking email twice a day.<\/p>\n<p>Cal believes these measures often fail because once your organization has adopted the hyperactive hive mind workflow, it\u2019s hard to opt out. Your boss and peers are also sending emails back and forth frantically, so being the one person who ignores this creates friction.<\/p>\n<p>What we need, then, isn\u2019t just better email habits but totally new workflows for handling our collaborative work. While Cal\u2019s book <a href=\"https:\/\/www.amazon.com\/Deep-Work-Focused-Success-Distracted\/dp\/1455586692\/ref=sr_1_1?dchild=1&amp;keywords=deep+work&amp;qid=1616172840&amp;s=books&amp;sr=1-1\">Deep Work<\/a> argued for the benefits of depth from a largely individual perspective, <em>A World Without Email <\/em>could be said to extend this reasoning to the problem of coordinating work across an entire organization.<\/p>\n<h2 class=\"wp-block-heading\">Knowledge Work Hasn\u2019t Had Its Productivity Epiphany<\/h2>\n<p>Coincidentally, prior to reading Cal\u2019s books, I had been engaged in a mini-project of my own to investigate the origins of thinking on productivity. This had me reading big textbooks like Daniel Wren and Arthur Bediean\u2019s <a href=\"https:\/\/www.amazon.ca\/Evolution-Management-Thought-7th-ebook\/dp\/B077ZCDQHT\/ref=tmm_kin_swatch_0?_encoding=UTF8&amp;qid=1606759268&amp;sr=8-3\">The Evolution of Management Thought<\/a>, and Frederick Taylor\u2019s <a href=\"https:\/\/www.amazon.ca\/Principles-Scientific-Management-Frederick-Winslow\/dp\/1614275718\/ref=sr_1_1?dchild=1&amp;keywords=principles+of+scientific+management&amp;qid=1616172882&amp;sr=8-1\">Principles of Scientific Management<\/a>.<\/p>\n<p>I can see clear parallels between Frederick Taylor and Cal Newport. Both saw their respective working environments as being horridly inefficient. Both saw the problem as stemming from coordination failures\u2014individuals might act out of their own interest, but collectively end up getting much less done than they could ideally. Finally, both suggest the prescription is to research and design better ways of working to get more done with less waste.<\/p>\n<p>Cal downplays his similarity to Taylor for the probable reason that Taylor hasn\u2019t always been viewed fondly through the lens of history. I tend to be of the view that Taylor was unfairly vilified, so I tend to see the comparison more favorably. Still, I think even if you were a critic of Taylor\u2019s time studies of productivity (where he would sit next to factory workers with a stopwatch to find out optimal movements and productivity levels), the critique largely wouldn\u2019t apply to Cal. What&#8217;s being suggested isn&#8217;t turning us into maximally-efficient automatons, but taming the hive mind so we can actually get our work done in peace.<\/p>\n<p>Via this comparison, however, we can see that Cal sees our current working setup as being akin to the pre-Taylor world of manufacturing. One in which production processes were ad-hoc and disorganized and productivity was abysmal. Following Taylor, Drucker notes, manufacturing productivity increased fifty-fold, so we can see how far Cal thinks we are from <a href=\"https:\/\/www.scotthyoung.com\/blog\/2021\/02\/22\/productivity-frontier\/\">the productivity frontier<\/a>.<\/p>\n<h2 class=\"wp-block-heading\">Unintended Consequences of Technology<\/h2>\n<p>A recurring theme of <em>A World Without Email<\/em> is that technology isn\u2019t neutral. Email didn\u2019t just arrive in workplaces as a more efficient way of sending letters. Instead, it radically changed what messages were sent and, ultimately, how we performed our jobs.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/www.scotthyoung.com\/blog\/wp-content\/uploads\/2021\/03\/tech-determinism_blog.png\" alt=\"\" class=\"wp-image-13131\" srcset=\"https:\/\/www.scotthyoung.com\/blog\/wp-content\/uploads\/2021\/03\/tech-determinism_blog.png 600w, https:\/\/www.scotthyoung.com\/blog\/wp-content\/uploads\/2021\/03\/tech-determinism_blog-300x300.png 300w, https:\/\/www.scotthyoung.com\/blog\/wp-content\/uploads\/2021\/03\/tech-determinism_blog-150x150.png 150w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n<\/div>\n<p>This is a theme that runs through Cal\u2019s earlier work, <a href=\"https:\/\/www.scotthyoung.com\/blog\/2019\/02\/07\/digital-minimalism\/\">Digital Minimalism<\/a> and his long-standing critiques of social media. Adding the \u201cLike\u201d button to Facebook was originally intended to declutter comment spaces, preventing redundant \u201cNice!\u201d or \u201cCool!\u201d in response to photos. But the consequences were extreme, suddenly allowing the services to provide the steady drip of social approval humans crave.<\/p>\n<p>The problem, as Cal sees it, is that once you decide on email as the primary vehicle for collaborating with coworkers, you unavoidably slip into workflows that involve checking your inbox for new messages every three minutes. Cal\u2019s addition to Marshall McLuhan\u2019s \u201c<a href=\"https:\/\/en.wikipedia.org\/wiki\/The_medium_is_the_message\">the medium is the message<\/a>\u201d might be interpreted as \u201cthe technology is the workflow.\u201d<\/p>\n<p>I particularly enjoyed this book because it made much heavier use of Cal\u2019s computer science background. Claude Shannon, information theory, asynchronous communication channels and Nash equilibria are woven into Cal\u2019s arguments. Computer science references aren\u2019t typically what people are looking for in a book like this, but it was nice to see Cal leaning on his academic expertise.<\/p>\n<h2 class=\"wp-block-heading\">What\u2019s the Solution?<\/h2>\n<p>Cal\u2019s suggestions are less radical than the title of the book. While Cal avoids making one-size-fits-all recommendations, his general approach is to replace the free-form ad-hoc collaborative style enabled by email with much more structured processes.<\/p>\n<p>Cal writes fondly of tools like <a href=\"https:\/\/app.asana.com\/\">Asana<\/a> and <a href=\"https:\/\/trello.com\/en\">Trello<\/a>, which can help get tasks off of email and onto more organized project boards. Discussion, then, becomes something you tune into when you\u2019re ready to work on that task, not something that constantly interrupts unrelated work. Programming productivity paradigms like <a href=\"https:\/\/en.wikipedia.org\/wiki\/Scrum_(software_development)\">scrum<\/a> and <a href=\"https:\/\/en.wikipedia.org\/wiki\/Agile_software_development\">agile<\/a> development also feature strongly, as the more disciplined communication habits have already shown dividends there.<\/p>\n<p>The world Cal wants to envision doesn\u2019t seem to do away with email entirely, but rather is one where email isn\u2019t the main tool for getting your work done. That\u2019s a vision I can wholeheartedly endorse.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As many of the readers here probably know, I\u2019ve been a long-time fan and friend of Cal Newport. We co-instruct two online courses and we\u2019ve shared more conversations than I can count. Cal also coined the term \u201cultralearning\u201d and pushed me to write my book, so his influence on my career hasn\u2019t exactly been minor. [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[3],"tags":[],"class_list":{"0":"post-13127","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-personal-development","7":"entry"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Book Recommendation: A World Without Email - Scott H Young<\/title>\n<meta name=\"description\" content=\"Review and summary of the key ideas in Cal Newport&#039;s latest book, A World Without Email. 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