{"id":528,"date":"2007-11-28T16:46:45","date_gmt":"2007-11-28T23:46:45","guid":{"rendered":"https:\/\/www.scotthyoung.com\/blog\/2007\/11\/28\/how-to-keep-e-mail-from-wasting-your-time\/"},"modified":"2018-04-04T03:15:52","modified_gmt":"2018-04-04T10:15:52","slug":"how-to-keep-e-mail-from-wasting-your-time","status":"publish","type":"post","link":"https:\/\/www.scotthyoung.com\/blog\/2007\/11\/28\/how-to-keep-e-mail-from-wasting-your-time\/","title":{"rendered":"How to Keep E-Mail From Wasting Your Time"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/www.scotthyoung.com\/blog\/wp-content\/uploads\/2007\/11\/mail.png\" alt=\"Mail\" \/><\/p>\n<p>I usually get a few dozen e-mail each day. On some days this can be over a hundred. But keeping my inbox empty is relatively simple compared to many people I know. Hundreds of messages a day are quickly becoming the norm.<\/p>\n<p>How do you keep connected without having e-mail waste all your time?<\/p>\n<p>Developing a system to efficiently handle your e-mail is a must, even if your current inbox doesn\u2019t demand it. You\u2019re forced to be efficient when facing a hundred e-mails a day. When your e-mail needs are moderate, it is easy to kill hours a day without even realizing it.<\/p>\n<p>Have you done <a href=\"https:\/\/www.scotthyoung.com\/blog\/2007\/11\/19\/why-you-need-to-run-a-timelog-and-how-to-do-it\/\">a timelog<\/a> to see where your time is going? Unless you use some of the methods I\u2019ll describe, you\u2019re probably wasting a lot more time inside your inbox than you think.<\/p>\n<h2>Step One: Batch Your E-Mail<\/h2>\n<p>Batching means picking a specific time each day when you handle all of your e-mail. Turn off the alerts that tell you when new messages have arrived, and commit to only manage e-mail at that time. If your job requires constant communication, you may want to commit to 2-3 e-mail periods each day.<\/p>\n<p><em>Why Batch?<\/em><\/p>\n<ol>\n<li><strong> It saves time. <\/strong> By plowing through your inbox in one go, you reduce the time lost switching from different thinking modes.<\/li>\n<li><strong> It blows away procrastination.<\/strong> E-mail is the procrastinators crutch. It makes you feel busy so you won\u2019t do the more important work waiting for you.<\/li>\n<li><strong>It keeps you focused. <\/strong>E-mail can not only be a huge time waster, it can be a huge attention waster. Going back and forth between e-mail and work will destroy any working concentration you might have had.<\/li>\n<\/ol>\n<h2>Obstacles to Batching<\/h2>\n<p>If batching makes so much sense, why don\u2019t people do it automatically? Here are some of the complaints I\u2019ve heard and my suggestions for how to overcome them:<\/p>\n<ul>\n<li><strong>\u201cSometimes you need a break.\u201d<\/strong> I completely agree. If you need a break, take a real one, don\u2019t just use e-mail as an excuse to procrastinate on more important work.<\/li>\n<li><strong> \u201cPeople expect me to respond immediately.\u201d<\/strong> Tim Ferriss, in <strong><a href=\"http:\/\/www.amazon.com\/gp\/redirect.html?ie=UTF8&amp;location=http%3A%2F%2Fwww.amazon.com%2F4-Hour-Workweek-Escape-Live-Anywhere%2Fdp%2F0307353133%3Fie%3DUTF8%26s%3Dbooks%26qid%3D1179409075%26sr%3D8-1&amp;tag=scottcom-20&amp;linkCode=ur2&amp;camp=1789&amp;creative=9325\">The 4-Hour Workweek<\/a><\/strong><img loading=\"lazy\" decoding=\"async\" style=\"border: medium none  ! important; margin: 0px ! important;\" src=\"http:\/\/www.assoc-amazon.com\/e\/ir?t=scottcom-20&amp;l=ur2&amp;o=1\" alt=\"\" width=\"1\" height=\"1\" border=\"0\" \/>, has a great solution here: Inform people when you will be answering e-mails and ask them to call you if there is an emergency that can\u2019t wait. Most e-mails can wait a day.<\/li>\n<li><strong> \u201cI like to stay connected.\u201d<\/strong> Do you actually want to stay connected, or do you just want the feeling of connection? I\u2019d much rather get my work done quickly and focus on my time with other people than use e-mail to compensate for a lackluster social life.<\/li>\n<li><strong> \u201cE-Mail is addicting!\u201d <\/strong>I completely understand. Try committing to your batching method for thirty days. If that doesn\u2019t kick the habit, <a href=\"http:\/\/www.lulu.com\/content\/934854\">check here<\/a> for other tips.<\/li>\n<\/ul>\n<h2>Step Two: Keep an Empty Inbox<\/h2>\n<p>When you do batch, answer all of your messages. At least 99.99% of your e-mails should be answered during your batch period. Occasionally you\u2019ll get a message that needs a more in-depth response. Mark a note on your calendar or to-do list to follow-up when you have time.<\/p>\n<p>Answering all of your e-mails immediately does two things:<\/p>\n<ol>\n<li>It forces you to be more thrifty with your time.<\/li>\n<li>It keeps communication up-to-date.<\/li>\n<\/ol>\n<p>If you regularly have to delay responses, you probably aren\u2019t writing efficiently. Can long-winded messages be shortened? Keeping e-mail messages prompt saves you writing time and saves the recipient reading time. I\u2019m sure I\u2019m not the only person who prefers a brief message to a novel.<\/p>\n<h2>Step Three: Write Efficiently<\/h2>\n<p>How you read isn\u2019t nearly as critical as how you respond. Writing takes longer than reading messages, particularly if you need to carefully word a response. Here are some suggestions to cut down the time it takes you to reply to incoming messages:<\/p>\n<ol>\n<li><strong> Get to the point early. <\/strong> If you need to get to know the person, volleying back a few e-mails is fine. But otherwise, don\u2019t waste space on information that doesn\u2019t matter.<\/li>\n<li><strong> Use bullets.<\/strong> People don\u2019t read e-mails, they scan. Bullets saves you time and make your e-mails more readable.<\/li>\n<li><strong> Meaningful subjects.<\/strong> The word \u201cSubject\u201d seems to imply you need a noun to fill that slot. Often a verb or action phrase might be more effective. Instead of \u201cProposal\u201d write \u201cI need your opinion on this proposal\u201d. Good subject lines save time writing in the body of your e-mail.<\/li>\n<\/ol>\n<p>Efficiency can have it\u2019s costs. When the results of an e-mail are especially important remember a few other communication rules of thumb:<\/p>\n<ul>\n<li><strong> Avoid CC.<\/strong> If you have a request or need a favor, don\u2019t CC. BCC if you have to, but it is best to send individual letters. <em>Why?<\/em> People are less likely to help if they feel others might help too. Make requests personal and they will receive more attention.<\/li>\n<li><strong> Make cold-calls warm. <\/strong> Don\u2019t be generic. If you\u2019re trying to get to know someone or want to make a new contact, show that you\u2019re interested and interesting. Point out a few commonalities between you and the other person. Get the rapport ball rolling.<\/li>\n<\/ul>\n<h2>Step Four: Go Beyond E-Mail<\/h2>\n<p>E-mail isn\u2019t the only technological wonder (or curse). Cell phones, instant messaging, social networking sites, RSS, blogs and StumbleUpon all compete for your attention. Most of the suggestions I\u2019ve offered here can be applied equally to other forms of digital communication. Be smart and you can keep them from consuming your time.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I usually get a few dozen e-mail each day. On some days this can be over a hundred. But keeping my inbox empty is relatively simple compared to many people I know. Hundreds of messages a day are quickly becoming the norm. How do you keep connected without having e-mail waste all your time? Developing [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[4,680,661],"tags":[44],"class_list":{"0":"post-528","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-goal-setting","7":"category-nc-productivity","8":"category-reading","9":"tag-technology","10":"entry"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Keep E-Mail From Wasting Your Time - Scott H Young<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.scotthyoung.com\/blog\/2007\/11\/28\/how-to-keep-e-mail-from-wasting-your-time\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Keep E-Mail From Wasting Your Time - Scott H Young\" \/>\n<meta property=\"og:description\" content=\"I usually get a few dozen e-mail each day. 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